It would be best to give them the Owner access where they can do creative posts while making sure that all business information is accurate and updated.įinally, even if you’re the owner of Google Business Profile, you still want someone else to take the reins from time to time. On the other hand, your marketing manager needs more permissions to work around GBP – especially if you’re not present to check on it – but not enough that they can add or remove users. It’s better if you just give them the Manager access where they can publish Google Posts, respond to reviews and take a look at the insights. Your national marketing team is raring to go and create posts but you don’t want them to edit your other business information – either accidentally or on purpose. So why not let your other teammates join in on the fun?

Now you go and create the listing, making sure that all the information you put there is correct (if you don’t know what to add, here’s our guide to optimising your GBP part one and part two to get you started), populate your Google posts and ask your existing customers to share their experiences with you through the Reviews section (we have a guide for that too).īut you’re only one person and doing everything within Google Business Profile can be tiring. You’ve informed your marketing team about this and they’re on board with you. You’ve recently decided to be more visible on search results by creating a Google Business Profile. Now let’s put this into a real-life scenario.

Changes have been made to this blog post since then.įor more detailed information explaining Google Business Profile access levels, you can rerefer to this table: Click and download to view all Google Business Profile access level capabilities Google Business Profile Access in Practice Manager access is given to: Store Manager, Social Media and Customer Support teamsĪs of September 2021, Site Manager is no longer available for all Google Business Profiles. The Primary Owner or Owner will have to approve those suggested changes. Managers do not have the ability to change primary information such as your business name or categories.Ī Manager will not be able to approve all user or Google-suggested changes such as an edit to the address and business name, as those are classified as primary business information. Managers will have access to update most of the business information that’s important for day to day operations, such as Managing photos, updating store hours, adding new products and services, responding to reviews, and creating new Google Posts and offers. Both retain ownership and have the ability to add or remove users, and have the ability to group multiple Business Profiles into Location Groups or Folders. You can only have one Primary Owner and multiple Owners. What sets them apart, however, is that the Primary owner cannot remove themselves unless they transfer ownership to another account. Primary Owner & Ownerīoth the Primary Owner and Owner have the same Google Business Profile access to all capabilities. So if you have Google Business Profile access, where do you think should you be? Let’s take a closer look at each permission level below. This also eliminates having you give up your own private details as other owners and managers can use their own accounts to log into that one Google Business Profile. You don’t have to worry about someone editing any information because they won’t have access to doing so and you can rest well knowing that even if you’re not looking at your Profile that there are others making sure everything is moving like clockwork.

That’s why there are to main Google Business Profile access levels: Owners and Managers – each with its own capabilities that may be shared with one level or more.

Google business account sign in